Return Policy

Winkle Electric Company values the business relationships we have established with our customers. In order to expeditiously process customer returns and credits we have established the following guidelines.

• A return material authorization number must accompany all returned merchandise. A return authorization number can be obtained by contacting Lorie Shaffer at Winkle Electric. At this time please provide us with either your P.O. number or the Winkle Electric invoice number on which the material was originally purchased.

• Please note that any credits due are subject to the inspection of the returned material. Consistent with common industry practice, all material must be in its original carton, unused, and in re-sellable condition. If applicable, factory seals must be unbroken.

• Material returned within 30 days of invoice date and normally stocked at Winkle Electric can be returned for full credit with no restocking charge.

• Material returned after 30 days of invoice date and normally stocked at Winkle Electric will be subject to a 20% restocking/handling fee.

• Material not normally stocked at Winkle Electric will be subject to restocking levels to be determined by the applicable manufacturer.

• Material that falls under any circumstance other than listed above will be negotiated to the satisfaction of both parties on a case-by-case basis.

• Freight charges will not be subject to credit.

Thank you for choosing Winkle Electric as a provider of your electrical requirements. If you have any questions regarding the above guidelines or any of our products, services or procedures, please contact us.